FAQ

Questions worth answering
before you write to us.

Twelve answers grouped by audience. Skim what matters. Email the rest.

Product

How is this different from LaunchDarkly, Statsig, or Flagsmith?

Those tools target users, contexts, and segments well, with strong experimentation and approvals primitives. Argus stores tenant decisions as tenant-owned override state with a native per-tenant audit stream — not as a parking lot of segment clauses. Most teams keep their existing tool for experimentation and personalization, and use Argus for tenant-scoped operations.

Is this an entitlement system?

Adjacent. Entitlement systems answer "what is this customer contractually allowed to use." Argus answers "is this feature on for this tenant right now, who approved it, and how do I roll it back without touching the others." A clean entitlement system is a great upstream input.

Does this replace our app release tooling (Runway, Codemagic, Bitrise)?

No. Release tooling orchestrates app store submissions, certificates, and binary variants. Argus owns the persistent cross-brand truth that outlives any one release window. They compose.

Can Argus work alongside our existing feature flag system?

Yes — by design. Keep your existing flags for experiments, broad runtime targeting, and personalization. Use Argus for tenant-scoped decisions that need approvals and audit.

Technical

What's the SDK story?

TypeScript first today. A Web SDK is on the v1 roadmap. Edge resolution is on the v1.5 roadmap. The evaluation API requires a tenant — this is enforced server-side, not optional.

What does the architecture look like today?

React frontend, Firestore as data plane and change log via onSnapshot, Firebase Auth, and Cloud Functions enforcing approvals and audit writes. We treat custom Postgres or streaming infrastructure as a post-PMF decision, not day one.

What's the latency story?

v0 latency is bounded by Firestore. We publish a real p99 number per region with the Web SDK release. We won't quote a number we can't reproduce in front of you.

Can we self-host?

Self-host parity (control + data plane) is a stated v1 target. Today's MVP is hosted. We're explicit with design partners about this gap.

Procurement & Security

What's the security posture?

Tenant-scoped RBAC, two-engineer production approval, immutable audit rows with actor / timestamp / env / tenant / before / after. SOC 2 Type 1 evidence collection is in flight. Full security page is at /security as it matures.

What's the data model for audit?

Append-only. Tenant-scoped. Each row carries source metadata that travels in the resolution response. Exportable to your SIEM.

What does pricing look like?

Per tenant, not per MAU. Pilot pricing is fixed and disclosed before you commit; standard pricing is published before the pilot ends.

Process

Why no calendar booking?

Async-first is a commitment, not a quirk. We've found that the best written reply within two business days beats a calendar tag and a half-prepared discovery call. If you want a call, we'll set one up after a written exchange.

Are you taking customers right now?

We're taking three design partners for a 30-day paid pilot. See /pilot.

People

Who is building this?

Shahin, founder. Two co-founder seats are open: a CTO / distributed systems lead, and a Head of DX / platform lead. See /about.

What if my pain is in support, not engineering?

That's the right place to start. The "is feature X on for client Y" question is the cleanest demo for what Argus replaces. Tell us about it: email a founder.

Didn't see your question?

Email a founder. We answer in writing within two business days.